This is the most frequent request of learners on Presentation Skills courses and Trainer Training courses – and on plenty of other interpersonal skills programmes as well. Sometimes people call it “presence” or “self assurance”. Basically, it’s “when I stand up in front of others, can you teach me how to feel and how to project confidence?”
It has been 18 months now since we won our three year contract as preferred suppliers of training to the UK Fire & Rescue Service, South East Region. And, alongside our hugely successful BTEC programmes, we have designed and delivered a range of well-received (non-accredited) management courses.
With numerous successful and enjoyable programmes behind us, and plenty more in the pipeline, we pause to draw breath and reflect.
Over the last year and a half, MLR have run a whole series of BTEC Level 3 courses in Leadership and Management – some for single brigades, where the brigade can field enough candidates to make up a whole course; others are “composites” where several brigades agree to share a course at a central venue.