Tag Archives: influencing

Spotlight on “Influencing with Body Language”

Spotlight on...

Spotlight on…

How far is non-verbal communication a factor when we are influencing someone – or being influenced ourselves?

We know that when we are attempting to persuade, any messages transmitted non-verbally will override the verbal message in the event there is discrepancy between them.

So the boss who tells you the new system is simple to use, thoroughly tried and tested, and completely fool proof, will be persuasive if his body language is congruent or harmonious with what they say, but will be doubted if they appear incongruent.  Body language is a hugely important factor in influence.

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